Teen Mom OG star Farrah Abraham has essentially built a business empire on reacting to negativity, and the reality star turned entrepreneur showed off her creative talents this week by posting a video in which she reads some of the many one-star Yelp reviews her frozen yogurt shop Froco has received.
Before we get to the video, I feel it is important for me to say essentially the exact same thing Yelp says when you load up their listing for Froco. Here is their “Active Cleanup Alert:”
This business recently made waves in the news, which often means that people come to this page to post their views on the news.
While we don’t take a stand one way or the other when it comes to these news events, we do work to remove both positive and negative posts that appear to be motivated more by the news coverage itself than the reviewer’s personal consumer experience with the business.
As a result, your posts to this page may be removed as part of our cleanup process beginning Wednesday, October 26, 2016, but you should feel free to post your thoughts about the recent media coverage for this business on Yelp Talk at any time.
OK, now that that’s out of the way, let’s move on with Farrah and her Foodie Date gal pal Paola as they eat some frozen yogurt and read through those terrible reviews — as well as a few extremely positive ones:
During the video, Farrah makes sure to share her health inspection form, which indicated there were no corrective actions needed. She also addresses most of the complaints, which do often seem a bit extreme. (I’ve visited Froco several times personally, and say what you will about Farrah, but it has always been extremely clean with fresh ingredients — and the workers have always been super friendly.)
Here are all of the Yelp reviews read by Farrah, except for the positive one by Tracy A., which appears to have been removed.
ONE STAR REVIEWS:
Jaye M. – Austin, TX 10/22/2016
That was the WORST frozen yogurt I have ever had and everything had an after taste.. The cones and the toppings were stale.. The only good thing in there was the person working she was very polite and nice with all the questions I had but I will never go back
Gabriel A. – Marble Falls, TX 12/21/2016
Was not good at all. Flavors were weird so I decided to get vanilla. Once I started eating it it tasted kinda rotten/ spoiled. Will definitely not go back.
Yo G. – San Antonio, TX 11/18/2016
Went to the lake for some fun in the water & on our way home we stopped at froco. The customer service was horrible and the employees are rude. The yogurt is ok and decent but I think Walmart might have better frozen treats than here. The store was sticky EVERYWHERE!! The handles on the machines, the floor, chairs, counter OMG!! Flies on the windows the whole time. Really bad tension between manager and employee made the whole experience awkward. Topping station was ridiculously messy with toppings inside other topping containers all mixed together! Don’t waste your time here – Save your money and go to baskin Robbins or Dairy Queen !! I’ll never come back here. Gross and unorganized. A Pornstar owner and a family Frozen Yogurt place don’t exactly go together.
FIVE STAR REVIEWS:
Pollyanna R. – Austin, TX 6/1/2016
Very surprised by this business. I guess when you have low expectations of someone you judge too early. And for that I apologize. Here’s the scoop on Froco. We came the day after their Grand Opening, with a constant steady stream of people. The place is extremely clean and has seating inside and outside under a partially shaded area of trees with nice lights. Christian music playing in the background was really nice and gives it the friendly family business this community needs. Approaching the yogurt area you have 12 different flavors to choose from and can swirl them as well. They have little sample cups to try them out (they need tiny spoons) and then then offer two sizes of cups and cones (not sugar cones) to put your yogurt into. Some flavors they have are malted chocolate, vanilla, pomegranate and raspberry, root beer, birthday cake, coconut and more. (Some gluten free also some without milk) Then you walk over to the toppings bar where they have tons of fruits, nuts, candies and more to choose from. You then weigh your items , choose from a variety of drinks if you so choose and then pay. The woman working there was also very attentive and helpful. Based on my trip with my family we will definitely be coming back. We enjoyed the relaxing atmosphere the best over the hustle and bustle of the places at the Galleria and can’t wait to come back again.
Megan S. – Buda, TX 6/5/2016
My kids really enjoyed this place as well as myself. The froyo is amazing. HIGHLY recommend the hazelnut gelato. My kids loved the cotton candy and watermelon flavor. Great atmosphere, great service. Will be going back.